Terms of Service
Effective Date: 03/22/2025
Some terms vary based on whether the client is residential or commercial, as noted below:
1. Estimate Validity
All pricing is valid for 30 days from the estimate date. After this period, pricing and availability are subject to change without notice.
2. Payment Terms
Payment is due upon completion unless otherwise agreed in writing. We accept ACH, credit card, cash, and check.
• Residential Clients: Payment processing costs are built into the total price and will not appear as a separate line item. A 2% discount is available for ACH payments and a 3% discount for cash or check.
• Commercial Clients: ACH payments incur a 1% fee and credit card payments a 2.99% fee. These fees will be added as separate line items on the invoice.
3. Cancellation Policy
Once an estimate is accepted, a flat $75 cancellation fee will apply if the project is canceled for any reason. This fee covers administrative costs and the time reserved for your project.
Cancellations must be submitted by phone or email. Work will not be scheduled or confirmed until the estimate is accepted.
4. Scheduling
Work will be scheduled once the estimate is accepted. We provide a two-hour arrival window on the scheduled day. Dates or times may shift due to weather, supply delays, or other unforeseen circumstances. If any changes arise, we’ll make every effort to notify you as soon as possible.
5. Site Readiness
Clients are responsible for ensuring the work area is accessible and cleared before the scheduled start date. Failure to do so may result in rescheduling or additional service charges.
6. Invoicing
Invoices are issued only once the work is 100% complete and the client is fully satisfied with the results.
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For larger projects, progress payments (draws) may be required based on milestones or phases of work.
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In some cases, a deposit may be requested to cover upfront materials or specialty orders.
All exceptions will be discussed and agreed upon before work begins. By paying the invoice, the client acknowledges satisfaction with the services rendered.
7. Contact
If you have any questions about these Terms of Service, please contact us at: